RichWave has established safety and health work rules in accordance with the Occupational Safety and Health Act and its related subsidiary laws. Beyond conducting regular workplace environmental safety inspections and monitoring, we also organize training and awareness programs to enhance our employees' emergency response capabilities. The Company discusses and promotes various environmental, safety, and health management matters through quarterly internal meetings. RichWave is a Type II business entity. Currently, its number of employees has not reached the threshold required by the Occupational Safety and Health Act to establish an occupational safety and health management system, and in the future, it plans to establish an occupational safety and health management system in accordance with the national standard CNS 45001 and above.

Creating a Healthy and Safe Working Environment

Thanks to comprehensive management policies, crisis and risk management, health promotion activities, and educational training, RichWave experienced no major occupational accidents and occupational diseases in 2024. There was one case of general occupational injury, resulting in six lost workdays and an occupational injury rate of 0.34. In 2024, the primary cause of general occupational injuries was falls resulting from employees’ unfamiliarity with off-site environments during external visits. In response, we strengthened safety and health hazard prevention measures and implemented targeted health management programs.

Occupational Risk Management Training

Risk Assessment and Hazard Control

The Company identifies occupational safety and health hazard factors through its internal risk assessment process. The results of hazard identification and risk assessment are reported and discussed annually during internal meetings. This year, two new level-three risk operating activities and three level-four risk operating activities were identified. Following project-based improvements targeting three hazard categories: collapse, cave-in, and substance discharge, the associated risk levels were reduced to level three.

Hazard Identification and Risk Assessment Dimensions

Occupational Disaster Prevention and Management Measures

Per the regulations of the Occupational Safety and Health Act, RichWave reports relevant occupational accidents to labor inspection agencies within eight hours. If danger is imminent in the workplace, the operations will be stopped immediately and all the workers will be evacuated to safety. When workers are faced with immediate danger at the workplace, they may stop their operations and retreat to a safe place without endangering other workers and report the incident to their direct supervisor immediately. RichWave rigorously adheres to the regulations of the “Occupational Safety and Health Act”; we do not dismiss or reassign the abovementioned employees, and we do not deduct their salaries during work suspension or enforce other disciplinary measures on them.

RichWave’s operating locations consist of mainly offices. To protect our employees’ occupational safety, workplace protection measures implemented annually include public area fire safety inspection, labor work environment monitoring, new employee safety and health education and training, and access control system. Further details and implementation status are elaborated below:

2024 Annual Self-defense Fire Drills

Comprehensive Health Management

RichWave offers comprehensive health management measures including employee physical and health examinations, health services, health risk management, as well as occupational injury and disease prevention. The company manages the work environment and personnel health risks to promote employees’ physical and mental well-being. We continue to launch diverse health promotion activities, with the annual goal of achieving an 85% participation rate in employee health examinations and issuing quarterly health information announcements.

Health Management Implementation Performance

RichWave’s Annual Employee Health Examination in 2024

We offer generous subsidies for pre-employment physical examinations for new hires and provide annual health check-ups for all current employees, exceeding regulatory requirements. In 2023, for the first time, we arranged health check-ups for all employees at designated clinics and granted a half-day health check-up leave to enhance the quality of the examinations and overall service experience. In 2024, all 39 new hires completed their physical examinations, achieving a 100% participation rate. For general employee health check-ups, 266 employees participated, resulting in an 88% participation rate. If a physician determines that health management is necessary based on the results of a health check-up, professional nurses will conduct health tracking and arrange one-on-one consultations with a physician. In addition, all of our Taiwan-area sites offer regular on- site health services with medical personnel three times a month, underscoring our commitment to employee health.

On-site Healthcare Service

To prevent employees from suffering occupational injuries and illnesses (such as muscle/bone injuries, ergonomic hazards) due to prolonged exposure to an ill-designed work environment, repetitive actions and incorrect postures, RichWave has stipulated the “Ergonomic Risk Prevention Plan” and implemented relevant measures to prevent work-induced muscle/ bone injuries or diseases. Based on employee health surveys and analysis by medical staff, 5 colleagues were identified for risk case management in 2024. Besides receiving professional medical education and management, onsite visits were conducted in collaboration with occupational safety personnel to ensure a 100% achievement rate in tracking and management.

Regular Internal Safety and Health Promotions